Terms of service

Last updated: 29 September 2026. These terms are between you and YOUR REGISTERED BUSINESS NAME (SSM no.) ("we").

The service

TapOrder helps you record stock counts and prepare supplier orders. Orders are opened in your own WhatsApp or email app and sent by you. We don't deliver messages and aren't responsible for whether a supplier receives or fulfils an order. Always check an order before you send it.

Your account

The owner is responsible for who they invite and for keeping sign-in codes and staff PINs private. Remove staff who no longer work for you.

Trial, billing and cancellation

New businesses get a 14-day free trial with no card required. After that, sending orders needs a paid monthly subscription, billed in advance through Stripe. You can cancel any time; your plan runs to the end of the paid month and isn't refunded for partial months. Staff can still record counts and you can still view your history if you don't subscribe.

Your data

Your data is yours. See the privacy notice. You can ask us for an export or deletion at any time.

Acceptable use

Don't use TapOrder to send spam or unlawful content, or try to access other businesses' data.

Availability and liability

We work to keep TapOrder available but can't promise it will never be interrupted. To the extent the law allows, our total liability is limited to the fees you paid in the previous three months.

Changes and contact

We'll tell you by email before material changes take effect. Questions: hello@example.com. These terms are governed by the laws of Malaysia.